Customer Warranty Registration

To activate the warranty, use this site to register information about the product you purchased.

The warranty card that you received when you purchased your item is required for the registration process, so be sure to have it handy before proceeding.

To scan the QR code, the camera application on your smartphone is recommended.

Warranty registration manual for overseas residents purchased in Japan
https://registration.grand-seiko.com/howto1_en.pdf

Link to web pages containing Grand Seiko instruction manuals:
https://www.grand-seiko.com/global-en/support/instructions

If you want to check your registered warranty details, please click the link below.
https://registration.grand-seiko.com/search

Do you have any trouble with the operation?
If you have any questions or need assistance regarding the use of the GS Electronic Warranty, please contact the nearest Grand Seiko service center in your area.

https://www.grand-seiko.com/global-en/support#servicenetwork